Is Kajabi A CRM?


Yes, Kajabi is a CRM (Customer Relationship Management) platform that offers various tools to manage customer interactions, sales, and marketing activities. It allows businesses to create and deliver online courses, build landing pages, manage email campaigns, and track customer behavior, among other features.

Kajabi is a popular choice for businesses and entrepreneurs looking to streamline their customer management process and improve their online presence. With its user-friendly interface and powerful tools, Kajabi makes it easy to create and manage engaging content that drives conversions and sales.



Kajabi is an all-in-one platform that not only provides tools for creating and delivering online courses, but also acts as a customer relationship management (CRM) system. As a CRM, Kajabi allows you to manage customer data, track leads and sales, and communicate with customers through email marketing and automation.

Kajabi's CRM capabilities are essential for businesses that sell digital products or services. It allows businesses to streamline their customer management process and provide personalized experiences to their customers. With Kajabi's CRM, businesses can automate their sales funnel and track customer behavior to improve their marketing strategies.

Kajabi's CRM features include the ability to create custom fields to capture specific customer data, track customer behavior and engagement, and segment customers based on their interests or behaviors. Businesses can also use Kajabi's email marketing and automation tools to communicate with their customers and keep them engaged.

Overall, Kajabi's CRM capabilities make it a valuable tool for businesses that want to streamline their customer management process and improve their marketing strategies.


Whether you're a small business owner or a large enterprise, Kajabi can help you build and maintain strong customer relationships, grow your online presence, and boost your bottom line. So if you're looking for a powerful CRM platform that can take your business to the next level, Kajabi is definitely worth considering.


What is a CRM and why do I need it?

Answer: A CRM is a software platform that helps businesses manage their customer data, interactions, and relationships. By using a CRM like Kajabi, businesses can better understand their customers' needs, preferences, and behaviors, which can help them improve their marketing strategies, sales processes, and customer service.

How does Kajabi's CRM work?

Answer: Kajabi's CRM allows businesses to track their customers' activities and behaviors, such as website visits, email opens, and purchases. It also provides tools for managing customer data, creating marketing campaigns, and automating sales processes. With Kajabi's CRM, businesses can easily segment their customers based on their interests and behaviors, and deliver targeted messages and offers.

What are the benefits of using Kajabi's CRM?

Answer: Some of the benefits of using Kajabi's CRM include:

  • Better customer insights: By tracking customer activities and behaviors, businesses can better understand their customers' needs and preferences.

  • Improved marketing strategies: By segmenting customers and delivering targeted messages and offers, businesses can improve their marketing effectiveness and ROI.

  • Streamlined sales processes: By automating sales processes and workflows, businesses can save time and increase sales efficiency.

  • Enhanced customer service: By having all customer data in one place, businesses can provide more personalized and efficient customer service.

Can I use Kajabi's CRM with other tools?

Answer: Yes, Kajabi's CRM integrates with a variety of other tools, such as email marketing platforms, payment processors, and analytics tools. This allows businesses to use Kajabi's CRM in conjunction with their existing tools and workflows.