Introduction
If you're running an e-commerce store, you understand the importance of securing your customers' sensitive information. One way to do this is by using SSL certificates. In Shopify, SSL certificates are automatically included with your store's domain. However, sometimes you might see the status "SSL Pending" on your Shopify dashboard, and you might wonder what that means. In this article, we'll explore what SSL Pending means on Shopify, what causes it, and how to fix it.
What is the meaning of SSL Pending in Shopify?
When you see "SSL Pending" on your Shopify dashboard, it means that your SSL certificate is not yet fully active. This status is temporary and should change to "SSL Enabled" within 24 hours of your domain being added to your Shopify store. Possible Causes of SSL Pending on Shopify There are several reasons why you might see "SSL Pending" on your Shopify dashboard.
There are certain common causes and it consists of the following:
Addition of a new domain to the store of Shopify
Transferring an existing domain to Shopify Making changes to your DNS settings
Expired or invalid SSL certificates
How to Fix SSL Pending in Shopify
Fortunately, fixing SSL Pending on Shopify is relatively easy. Here's a step-by-step guide on how to do it:
Log in to your Shopify account and go to Online Store > Domains.
Find the domain that's showing "SSL Pending" and click on "Manage."
Check that your DNS settings are correct. Shopify provides a helpful guide on how to set up your DNS settings correctly.
Wait for up to 24 hours for your SSL certificate to fully activate.
If the status remains "SSL Pending" after 24 hours, contact Shopify support for assistance.
FAQ
How long does it take for SSL to become active on Shopify?
Answer: It usually takes up to 24 hours for SSL to become active on Shopify. If the status remains "SSL Pending" after 24 hours, contact Shopify support for assistance.
Can I speed up the process of SSL activation on Shopify?
Answer: Unfortunately, there's no way to speed up the process of SSL activation on Shopify. You'll need to wait up to 24 hours for it to become fully active.
What happens if I don't fix SSL Pending on Shopify?
Answer: If you don't fix SSL Pending on Shopify, your customers might see a security warning when they try to access your store. This can lead to a loss of trust and sales.
Conclusion
Now that you understand what SSL Pending means on Shopify, you can take the necessary steps to fix it. Remember, SSL certificates are crucial for securing your customers' sensitive information, so it's important to ensure that they're fully active. If you're having trouble fixing SSL Pending on Shopify, don't hesitate to contact Shopify support for assistance.