When is someone labled cold subscriber convertkit

Learn when someone is labeled as a cold subscriber in ConvertKit and understand the key indicators. Discover the criteria that ConvertKit uses to categorize subscribers as cold, enabling you to effectively segment and re-engage these subscribers for better email marketing performance.

In the world of email marketing, maintaining a healthy and engaged subscriber list is crucial for the success of your campaigns. ConvertKit, a powerful email marketing platform, allows you to segment your subscribers based on their level of engagement. One key segment is "cold subscribers." In this blog post, we'll explore when someone is labeled as a cold subscriber in ConvertKit, the significance of this label, and strategies to re-engage these subscribers. Let's delve into the world of cold subscribers and uncover effective techniques to revitalize your email list.


Defining Cold Subscribers in ConvertKit

A cold subscriber in ConvertKit refers to an individual who has shown limited or no engagement with your email campaigns over a defined period. ConvertKit tracks subscriber activity, such as opens, clicks, and conversions, to determine their level of engagement. When a subscriber's activity falls below a specific threshold, they are labeled as a cold subscriber.


Significance of Cold Subscribers

Identifying and understanding cold subscribers is crucial for several reasons:

  1. Deliverability: ISPs and email service providers closely monitor engagement metrics to determine the quality of your email list. Cold subscribers can impact your overall deliverability rates, as they indicate low engagement and may lead to emails being marked as spam or ignored by recipients.

  2. Email Marketing Performance: Cold subscribers tend to have lower open and click-through rates, which can affect the overall performance of your email campaigns. By addressing cold subscribers, you can focus on those who are more likely to engage, leading to improved metrics and better campaign results.

  3. List Health and Maintenance: Regularly monitoring and addressing cold subscribers helps maintain the overall health of your email list. Removing inactive or unengaged subscribers can lead to improved deliverability, higher engagement rates, and a more accurate representation of your audience's interests.

When Does ConvertKit Label Someone as a Cold Subscriber?

The specific criteria for labeling someone as a cold subscriber in ConvertKit can vary depending on your configuration. However, a common approach is to define a period of inactivity, such as six months or a year, during which a subscriber's engagement is evaluated. If a subscriber fails to meet the engagement threshold within that timeframe, they are considered cold.

Strategies to Re-Engage Cold Subscribers

While having cold subscribers is a natural part of email marketing, the goal is to re-engage them and reignite their interest. Here are some strategies to re-engage cold subscribers in ConvertKit:

  1. Targeted Re-engagement Campaigns: Create personalized and targeted email campaigns specifically designed to re-engage cold subscribers. Use compelling subject lines, valuable content, and enticing offers to encourage them to take action and re-engage with your brand.

  2. Segment and Customize: Segment your cold subscribers based on their interests, preferences, or past interactions. Tailor your messages to their specific needs and provide content that is relevant and valuable to their interests.

  3. Exclusive Offers and Incentives: Offer exclusive discounts, bonuses, or incentives to motivate cold subscribers to re-engage. Make them feel special and give them a reason to take action.

  4. Personalize and Automate: Utilize ConvertKit's personalization and automation features to deliver targeted and timely messages to cold subscribers. Automate a series of emails designed to gradually re-engage and nurture them back into active engagement.


Cold subscribers in ConvertKit represent a segment of your email list that requires attention and re-engagement. By understanding when someone is labeled as a cold subscriber and recognizing their significance, you can take proactive steps to re-engage them and revitalize your email marketing efforts.

Implement targeted re-engagement campaigns, segment your cold subscribers, offer exclusive incentives, and personalize your messages to captivate and reignite their interest. By focusing on re-engaging cold subscribers, you can improve your email marketing performance, enhance deliverability, and foster stronger connections with your audience.

Take the necessary steps to re-engage your cold subscribers in ConvertKit and breathe new life into your email list. By nurturing these relationships, you can unlock the potential for increased engagement, conversions, and long-term success in your email marketing campaigns.