Why Does Shopify Need My SSN?

Why Does Shopify Need My SSN?


As a leading e-commerce platform, Shopify collects certain personal information from its merchants to comply with legal and regulatory requirements. This includes your Social Security Number (SSN) which is used to verify your identity and prevent fraud. By providing your SSN, you are helping to protect yourself and other merchants from potential fraudulent activities.

Additionally, Shopify may use your SSN to report your earnings to the Internal Revenue Service (IRS) if you exceed a certain threshold in sales. This helps you stay compliant with tax laws and ensures that your business is operating legitimately.



At Shopify, we understand that your customers' privacy and security are of utmost importance to you. As such, we may require you to collect certain information from them, including their Social Security Number (SSN), in order to comply with legal and regulatory requirements.

The collection of SSN information is necessary for various reasons, such as verifying a customer's identity and preventing fraud. By collecting this information, you can help ensure a safe and secure shopping experience for your customers.

Rest assured that we take the protection of your customers' personal information very seriously. We employ state-of-the-art security measures to safeguard their data and comply with all relevant data protection laws.

We understand that collecting sensitive information can sometimes raise concerns among your customers. That's why we recommend providing clear and transparent explanations of why this information is being collected, how it will be used, and how it will be protected. By doing so, you can help build trust with your customers and increase their confidence in your business.

Overall, the collection of SSN information is an important step in protecting your customers and your business. By working with Shopify and taking the necessary precautions, you can create a secure and trustworthy shopping experience that your customers will love.

Rest assured that Shopify takes the privacy and security of your information very seriously. They have implemented industry-leading measures to protect your data and maintain the trust of their merchants.


Providing your SSN to Shopify is a necessary step in creating a secure and successful e-commerce business. So, don't hesitate to enter this information when prompted during the sign-up process. Join the millions of successful merchants who trust Shopify to help them build their online businesses!


Why would I need to collect SSN from my customers?

Answer: If your business offers financing or payment plans, you may need to collect SSN from your customers to verify their identity and creditworthiness.

Is it legal to collect SSN in Shopify?

Answer: Yes, it is legal to collect SSN as long as you have a legitimate reason to do so and you take appropriate measures to protect the information.

How do I collect SSN in Shopify?

Answer: Shopify has a built-in feature that allows you to collect SSN from your customers during the checkout process. You can also use third-party apps to collect SSN.

How do I protect SSN information?

Answer: You should use encryption and other security measures to protect SSN information from unauthorized access. It is also important to have a privacy policy that outlines how you use and protect customer information.

What are the consequences of mishandling SSN information?

Answer: Mishandling SSN information can lead to identity theft and other types of fraud. It can also result in legal and financial consequences for your business.